In response to recent comments on our Kickstarter page, we’ve created a new section of the website, where non-Facebook Users can see every post and update that they would otherwise miss. Unfortunately, you won’t be able to see any community engagement or comments, but the update’s will simply feed to this thread as new blog entries.
If, for some reason, you weren’t aware that we had a thriving Facebook community, then you can join in by following this link:
OK, so let’s address the elephant in the room… From what I’ve seen, there’s two fundamental questions; ‘Why aren’t you providing updates on Kickstarter?’ and ‘Where the **** is my watch?’
We’ll start with the first question…
There’s a number of reasons we don’t want to provide general or specific-production updates through Kickstarter, including, but not limited to:
1/ The ability for ANYONE following the project to see and comment on updates. After funding was achieved, we deemed (and still stand by this), that nothing good can come from engaging with non-backers. We want to provide a forum that is purely focused on Customers and not spend any time with ANYONE else. It is also crucial to us that we protect backer identity whilst allowing them discuss whatever they want, openly and personably.
2/ As well as being publicly visible, the comments, messaging and updates thread is severely limited in functionality. We have formed strong, personal relationships with most of our Customers on the Facebook Group. The very nature of the Update thread on Kickstarter simply doesn’t allow for that.
3/ It’s a spam magnet and playground for toxic Keyboard Warriors who didn’t even back us. Enough said.
…So, where’s the watch? Well, glad you asked, the first batch is close to dispatch.
If you don’t know already, we chose to adopt a phased approach to order fulfilment. Due to a global pandemic and political situation which, believe it or not, are beyond our control, – we took the decision to prioritise rewards based on the chronological availability of components… To facilitate this, we also decided to offer an alternative movement in order to make the watch more rapidly accessible.
…Components that we have to wait for a currently limited to the Sellita SW200-1 movement, and the end links/clasp that form part of the metal Bracelet. In both instances we have offered solutions to help curb the wait for Backers wishing to get their hands on the watch sooner. We’re still apprehensive about releasing an official timeline due to what can only be described as a ‘fluid situation’ , but we’re hopeful that we’ll be able to release one very soon.
So how will this blog work? Well we’ll start by trawling the archives of the facebook page and we’ll list all key updates from the last 6 months in the next entry. You can expect to see that within the next 48 hours. – After that, there will be a feed from facebook to ‘here’, where all key updates will be posted as individual blog entries. Like I mentioned, you won’t be able to see comments from the Facebook Group, but you WILL be able to leave your own comments and we’ll interact with you as much as is humanly possible.
To sign off, I’d like to say; I get that people are frustrated, we’re frustrated! We should be well into our second watch by now and have a thriving retail model, but in the cold light of day, the world shut down for six months and all of the Team at Nardi still had families to support – This essentially means that we’ve had to balance our day jobs with producing the watch. It’s not ideal, but we’re still here, the watch WILL get delivered and you WILL love it. That’s all for now.